Insolvency Drafter

Salford £20k - 25k per year + Commission & Bonus Insolvency Drafter Moneyplus

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Insolvency Drafter£20k - 25k per year + Commission & Bonus
  • Permanent
  • Salford

Moneyplus

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We’re looking for a full time, permanent, Insolvency Drafter to join our team in Manchester. At MoneyPlus you’ll be joining a firm that will strive to support you and help you achieve your goals and ambitions. We expect you to work hard and behave professionally but we’ll ensure you have fun along the way. Building on our well-established roots, we’re looking to grow.

Why do we need you?

To ensure that a compliant consultation call is completed with all customers with an accurate and compliant IVA / Trust. Deed proposal and supporting appendices are produced to reflect the individual customer’s circumstances.

What’s in it for you?

Working at MoneyPlus, you’ll have access to:

  • Full training to ensure you’re set up for success in your new role as well as ongoing support and coaching
  • Our eagerness to keep good talent in-house by providing realistic career progression plans
  • An open mindset that embraces new ideas and methodologies
  • Great commission and a healthy basic salary to support the growth of the business and your personal goals
  • An ingrained dedication and opportunities to support our company nominated charity, Manchester Youth Zone
  • Work perks a plenty, from a healthcare plan giving cashback on glasses and more, to freebies and discounts through Perkbox and discounted Costco membership
  • Our very own subsidised on-site cafe with free healthy breakfast to start every day
  • Social events and opportunities to connect with and recognise teams across the business

What would a typical day require?

This job description is not exhaustive and tasks may be added or removed to meet the needs of the business.

  • To ensure that timely and accurate updates are provided on all cases and within agreed company standards.
  • To ensure the customer is central to all activities assessing the customer needs to provide an appropriate solution for the customer.
  • Proactively contacting customers to obtain missing information to ensure the case is progressed within agreed timescales.
  • To answer and respond to inbound telephone calls within agreed timescales to ensure a positive customer experience.
  • To always behave in a professional and effective manner when dealing with introducers, customers, creditors or third parties to provide a high level of customer service.
  • Performance Management:
  • To complete a compliant consultation call with potential customer’s, collating and verifying information ensuring all scripted elements of the call are adhered to.
  • To successfully complete a review call with existing customers that require a variation meeting, collating and verifying information ensuring that we seek the most suitable outcome for the customer.
  • Preparation of IVA & Trust Deed proposals and appendices in-line with protocol and regulations, ensuring a right first time approach is applied to all proposals drafted.
  • Ensure that DPA is completed with all customers prior to the purpose of the call being disclosed.
  • To ensure that all company guidelines are adhered to fully and all required procedures and processes are followed as set out by the business.

What do we need from you?

  • Understands the importance of customer focus.
  • Driven in order to deliver against the needs of the business.
  • Ability to work effectively within a team.
  • Able to effectively communicate with both internal and external customers.
  • Wants to progress and develop themselves within their role.
  • Can exhibit the core values of the Company: Dream, Big, Be Human and Work Together.

What essential skills do you need?

  • Excellent communication skills, both written and verbal.
  • High accuracy and attention to detail.
  • Ability to work to targets and strict deadlines.
  • Organised and able to prioritise own workload.
  • IT proficient (Word & Excel)

Are you ready to join us?

MoneyPlus is one of the UK’s largest and most trusted financial solutions companies and with over 20 years’ experience, we’re firmly established in the sector. We strongly believe in providing the best quality advice and will go out of our way to do so. We need you to help us achieve our goals, are you ready to join us?

Tagged as: Moneyplus

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